Help Center

Frequently asked questions

Everything you wanted to know about doorstep car washing with Wash Walo.

How does doorstep car washing work?+

Book a slot online, our trained crew arrives at your home or office with all the equipment, water and eco-friendly products, and delivers a showroom-grade wash in 30–45 minutes.

How much water is used per wash?+

We use a water-efficient foam wash process that consumes only 15–20 litres per car — a fraction of a traditional bay wash.

Which areas do you serve in Surat?+

We serve Adajan, Vesu, Piplod, Pal, Althan, City Light, Athwa, Varachha, Katargam and Rander. We're expanding to new cities soon.

How can I book a car wash?+

Book online in seconds at washwalo.com, tap the WhatsApp button, or call +91 87458 00856. Pay securely via Razorpay.

What membership plans are available?+

Silver (12 washes/year), Gold (24 washes/year) and Diamond (36 washes/year) — all annual plans with doorstep service, priority booking and 365-day validity.

Is the wash safe for my car's paint?+

Yes. We use pH-balanced foam, the two-bucket method, microfiber cloths and no hard brushes — the same techniques used in premium detailing studios.

Do you offer interior cleaning and detailing?+

Yes. We offer exterior wash, interior cleaning, vacuuming, wax polish and premium paint-correction detailing.

What if I'm not happy with the wash?+

We'll re-do the wash free of cost, no questions asked.